Telecommunications Ombudsman reports surge in complaints about services delivered over NBN


File 20180416 560 ppai8m.jpg?ixlib=rb 1.1
NBN Co chief executive Bill Morrow will present an upbeat account of the network’s impact in a speech on Tuesday.
AAP Image/Supplied by NBN Co

Michelle Grattan, University of Canberra

The government has strongly challenged the Telecommunications Industry Ombudsman (TIO) after its report showed complaints about services delivered over the NBN surged by 204% in the second half of 2017, compared with the same period a year earlier.

Communications Minister Mitch Fifield also announced details of a review, earlier flagged, of the telecommunications consumer protections framework, saying the high level of complaints about telecommunications services generally showed “the existing model for complaints handling and redress is not working”.

Fifield said the way the information regarding the 22,827 complaints about services delivered over the NBN was presented in the TIO report, released Tuesday, “could give the impression that responsibility for this figure rests with NBN Co”.

But advice to the government from NBN Co was that of these complaints, less than 5% were sent to NBN Co as complaints to resolve.

The NBN has been been heavily criticised for a slow rollout – although it says it has met every target for the past 14 quarters – low speeds and connection problems, generating high levels of complaints.

The six months to December saw a 39% increase in NBN premises activated.

The government and NBN Co are also focusing on the 16% fall in the rate of complaints about these services from the first to the second half of 2017.

In January to June of 2017, there were 19,683 complaints about services delivered over the NBN, making the picture better for the NBN when comparisons are made between the first and second halves of the year.

But the TIO report warns generally about comparisons of the two halves of the same year because of seasonal variations, preferring to compare the same period of each year. The government rejects the seasonal variation argument, saying the TIO itself has previously made comparisons within a year. It also believes the TIO is letting retailers off the hook.

The TIO is an industry-funded complaints resolution body. The NBN is not represented on its board.

The TIO report includes complaints for the six months to December covering mobile and fixed line telephony and both pre-NBN and NBN broadband.

It received nearly 85,000 complaints in total, which was a 28.7% rise over the same period in 2016. There was a 30.7% increase in complaints from residential consumers, and a 15.6% rise in those from small businesses.

Total complaints decreased from the 92,000 in the first half of 2017.

Fifield said that no matter who was the responsible party, the complaints figures were too high. “The current model for protecting consumers needs reform”.

The review, to provide for the post 2020 environment, will be undertaken in three parts to ensure consumers

… have access to an effective complaints handling and redress scheme;

… have reliable telecommunications services including reasonable timeframes for connections, fault repairs and appointments, as well as potential compensation or penalties against providers;

… are able to make informed choices and are treated fairly by their providers in service, contracts, billing, credit and debt management and switching providers.

Meanwhile chief executive of NBN Co Bill Morrow will present an upbeat account of the network’s impact in a speech at the National Press Club on Tuesday.

He will say the network generated an extra $1.2 billion in economic activity in 2017 and is encouraging more women to become their own bosses.

Morrow, who is leaving his job at the end of the year, will present figures prepared by the economic advisory firm AlphaBeta, using census data, modelling and polling to estimate the impact of the network – labelled “the nbn effect”.

He will say that “nbn-connected women are becoming self-employed at twice the overall rate of self-employment growth in nbn areas.

“In percentage terms, these results are stunning. The number of self-employed women in nbn regions grew at an average 2.3% every year, compared to just 0.1% annual average growth in female entrepreneurs in non-nbn areas.

“If this trend continues, up to 52,200 additional Australian women will be self-employed by the end of the rollout due to the ‘nbn effect’”, he will say.

The 2017 overall $1.2 billion estimated increase in economic activity – through new jobs, businesses and greater productivity – excludes the economic stimulus of the rollout itself.

“By the end of the rollout, this ‘nbn effect’ is predicted to have multiplied to $10.4 billion a year,” Morrow will say. “This represents an extra 0.07 percentage points to GDP growth, or 2.7% of the estimated GDP growth rate in 2021. By the end of the rollout, the ‘nbn effect’ is forecast to have helped create 31,000 additional jobs,” Morrow will say.

The ConversationThe network is now more than halfway built. About one in three homes and businesses are connected. The rollout is due to be completed by the end of 2020. Morrow has been CEO since 2014.

Michelle Grattan, Professorial Fellow, University of Canberra

This article was originally published on The Conversation. Read the original article.

Regulator failing to resolve complaints on alleged human rights abuses by Australian companies


Shelley Marshall, RMIT University

The Australian National Contact Point (ANCP) was set up as part of Australia’s membership of the OECD to hear complaints on the way Australian corporations operate overseas, but research shows it’s poorly resourced and rejects most claims at the initial assessment stage, raising concerns about its effectiveness.

There are National Contact Points already operating in OECD countries, that are achieving more with their mandate to promote Australian businesses respecting human rights while operating or based in other countries.

Australia does not have a legal framework that specifically regulates the human rights obligations of Australian corporations overseas. The Australian government is missing a vital opportunity to promote sound and ethical business practice and mediate disputes before they blow up, by inadequately resourcing this important human rights body.

Why is the ANCP needed?

Australian companies now operate all around the world in mining, manufacturing, finance and other industries. Sometimes this is through wholly owned subsidiaries, sometimes they invest in joint ventures or part shares, and at other times Australian businesses procure parts through supply chains.

When their activities negatively impact communities overseas, those affected should be able to go to the ANCP to hear their complaints. Though, in principle, communities can take their claims to local police and courts, in many countries corruption, bias and long waits often make remedy through legal avenues impossible.

Company structures also sometimes render it difficult to hold the parent company or a lead company in a supply chain responsible, even though that business may be calling the shots.

As the Australian government adheres to the OECD’s guidelines for multinational enterprises, it’s required to have a National Contact Point to assist corporations in observing these guidelines. Part of this includes providing a platform for mediation and conciliation.

Though its findings may not be legally enforceable, the ANCP is particularly important because it’s the only avenue for redress for many communities and individuals affected by Australian business, outside our national borders.

Properly resourcing the National Contact Point would allow the government to better fulfil its obligations under the United Nations Guiding Principles on Business and Human Rights (UNGPs).

Findings by other National Contact Points, when it comes to breaches of the OECD Guidelines for Multinational Enterprises, have been highly influential in other countries. For example, the UK NCP determined that mining company Vedanta Resources had breached human rights guidelines regarding its planned mine in India.

It found the mine would displace thousands of tribal people. This finding resulted in high profile divestments from the company by a number of shareholders and the adoption of a new corporate social responsibility approach by the company. Interviews with shareholders that divested revealed that although the determination was not legal in nature, it was seen to have heightened authority because it came from the UK government.

How the ANCP is failing

The research on Australia’s NCP is part of a larger project that conducted 587 interviews with 1,100 individuals mainly in Australia, the UK, India and Indonesia. It assessed the performance of the ANCP based on an analysis of every claim that has been lodged with the body.

It found that the ANCP has all but abdicated its workload; it rejected or transferred (to another NCP) two thirds of all complaints made. With only one exception, the remainder of accepted complaints were closed without resolution, as the ANCP was unable to bring the parties to mediation and unwilling to issue a determination against the company the subject of complaint.

In the more than ten years since its establishment, the ANCP is yet to make a single determination against a company the subject of complaint.

In my meetings with Treasury, the department confirmed that until recently, one public servant was tasked with running the ANCP, who already had a full-time load of other work. Treasury also disclosed this single staff member, with no expertise in the area, was expected to deal with complex human rights complaints involving some of Australia’s biggest companies, around their primary role, with no dedicated budget.

To provide a point of comparison, the Dutch NCPhas two full-time staff, as well as other staff who have responsibilities to the NCP as part of their other duties, and receives an additional €900,000 over three years to promote corporate ethics. It is advised by four independent members and four advisory members from the government departments most relevant to business and human rights. Australia’s NCP receives no such independent advice.

The cases brought to the ANCP include a complaint regarding ANZ’s alleged financing of logging in Papua New Guinea and alleged forced evictions at a coal mine in Colombia jointly owned by BHP Billiton.

What needs to change

There are several ways the ANCP can improve its functioning and provide access to remedy. Top amongst these are: improving the independence of the ANCP and properly resourcing it, improving the process for handling complaints and increasing transparency.

If there was ever a time that the much neglected ANCP has a chance of being reformed, it is now. Australia is making a bid for a seat on the United Nations Human Rights Council this year.

The ConversationModern slavery – especially the extent to which it taints the supply chains of Australian businesses and businesses operating in Australia – is the subject of a parliamentary inquiry and national attention. Hopefully this important human rights mechanism gets the attention it deserves.

Shelley Marshall, Vice Chancellor’s Senior Research Fellow, expert in corporate accountability, RMIT University

This article was originally published on The Conversation. Read the original article.

India Briefs: Recent Incidents of Persecution


Karnataka, India, April 8 (CDN) — Four Christians, including a police constable, were beaten on April 1 in Madikeri district on allegations of “religious conversion abetment,” as if conversion were illegal in India. Daijiworld Media Network reported that K. Nidugane villagers were enraged when a Christian constable identified only as Prasanna, along with three others identified only as Diwakar, Lawrence and Dias, went door-to-door distributing pamphlets and books in Nandimotte village. A few enraged Hindu villagers beat them, tore their clothes half-off, and brought them to a police station. Hindu extremist leaders who found out rushed to the village, but before they could manhandle the four, policemen intervened and took the accused Christians into custody. Deputy Superintendent of Police J.D. Prakash said that a recommendation had been sent to the superintendent of police seeking Prasanna’s suspension from service, the Daijiworld report stated. Diwakar, along with his wife Telcy Diwakar, had also been arrested and released on bail when they visited Devastoor village on March 26. A police official told Compass that the Christians have been charged with “deliberate and malicious acts intended to outrage religious feelings of any class by insulting its religion or religious beliefs.”

Karnataka – Police on April 1 arrested Christians after Hindu nationalists registered false complaints of “conversion” against them (religious conversion is legal in India) in Kodihalli, Bangalore. The Global Council of Indian Christians (GCIC) reported that citizens identified only as Vincent, Johnson, Satyan and Naveenand Vinod were at a prayer and fellowship meeting in the home of a Christian when area Hindu extremists led by a person identified only Prashanth stormed the house, made the accusation and forced them to the Kodihalli police station. A GCIC coordinator told Compass that the intolerant Hindus shouted anti-Christian rants along the way, and that police were mute spectators as the extremists mocked the Christians at the police station. Police charged the Christians with “deliberate and malicious acts intended to outrage religious feelings of any class by insulting its religion or religious beliefs.”

Himachal Pradesh – On March 17 at Rekong Peo in Kinnur district, Hindu extremists ostracized the Christian community and warned them under threat of violence to conduct no future worship meetings. The All India Christian Council (AICC) reported that Hindu nationalist extremists barred Christians from using a public road, collecting drinking water and entering a local forest. A group of 20 Christians filed a complaint at the Bhavannagar police station, but officials failed to protect the victims at the behest of the local Hindu extremists. AICC submitted a detailed report to the National Commission for Minorities, requesting an investigation.

Kerala – On March 31 on Kara Beach Road, Kodungallur, Hindu extremists attacked Pastor N.V. Eliyas and Pastor Milton George of New India Church of God as they were returning home with their families from a house dedication prayer service. The extremists shouted slogans against the Christians as they accused them of “forceful conversions,” reported the Global Council of Indian Christians. The Hindu extremists damaged the Christians’ vehicles. Pastor Eliyas sustained injuries on his head and ear and was rushed to the Kodungallur Government Hospital. Police arrested 35 Hindu extremists who were involved in the incident.

Uttar Pradesh – On March 20 in Lonianpurawa, Balrampur district, an irate mob of 60 Hindu extremists barged into the worship meeting of The Healing Church and beat those present. An earlier incident had taken place the previous Sunday (March 13), when Hindu extremists threatened the worship led by convert Gudgi Verma and his wife Saroja Verma, according to the Evangelical Fellowship of India (EFI). Opposing their thriving ministry in the area, local Member of the Legislative Assembly Gorakhnath Baba allegedly had sent about 25 Hindu extremists to the church to deliver the warning to discontinue church services. The Christians continued, and on March 16 Baba and 50 Hindu extremists went to the site, urged the couple to stop all Christian worship meetings and restore Hindu idols to the house, give offerings to the temple and observe all Hindu festivals, according to EFI. Evangelists Abhay Kumar and Keshov Parsad went to Lonianpurawa on March 20 to lead worship, and the Hindu extremists suddenly barged in, verbally abused the Christians for their faith and beat them. The situation in the area is reported as tense, and local Christians are praying to be able to resume regular Sunday worship meetings.  

Report from Compass Direct News
http://www.compassdirect.org

Christian Assaulted in Orissa State, India


Extremists in Kandhamal vowed to kill a Christian around date of Hindu leader’s death.

NEW DELHI, September 9 (CDN) — Suspected Hindu nationalists in an area of Orissa state still tense from 2008 anti-Christian violence beat a Catholic father of seven until he fell unconscious on Aug. 20, the 47-year-old victim said.

Subhash Nayak told Compass that four unidentified men assaulted him as he made his way home to Laburi village from the hamlet of Kapingia in Kandhamal district. Hindu extremists in Kandhamal district killed more than 100 people in several weeks of attacks following the murder of Hindu extremist leader Swami Laxamananda Saraswati.

An 80-year-old monk who for decades spearheaded the anti-conversion movement in Orissa’s tribal-dominated areas, Saraswati was shot dead on Aug. 23, 2008. Area church leaders such as Biswajit Pani of Khurda told Compass that villagers in Laburi have planned to attack at least one Christian around that date every year.

Nayak said the assailants left him for dead.

“I could not see their faces as it was very dark, and they tried to poke my eyes with their sticks,” said Nayak, still in pain. “They stomped on my chest with their feet and hit me relentlessly till I fell unconscious. They left me thinking I was dead.”

Nayak said that he was returning from work at a construction site in Kapingia when, about a kilometer from his home in Laburi, a stone hit him. Four men appeared and began beating him.

The stone struck him in the forehead between 7 and 8 in the evening as he was riding his bicycle, he said.

“As I fell on the road with sharp pain, figuring out who hit me, four people came and started to hit me with wooden sticks,” Nayak said.

Asserting that no one had any personal enmity toward him, Nayak said that Hindu extremists in Kandhamal district have been telling people, “We destroyed and burned their houses and churches, which they have rebuilt, but now we will attack their lives, which they cannot rebuild.”

Pani and another area Christian, retired school teacher Tarsish Nayak, said they also had heard Hindu nationalists spreading this message.

Nayak recalled that a year ago, while returning to his village at night around the anniversary of Saraswati’s murder, he heard someone whispering, “Here he comes … He is coming near,” at which point he fled.

“There were people hiding, seeking to attack me,” he said.

Saraswati, a leader of the Hindu extremist Vishwa Hindu Parishad (World Hindu Council), was assassinated by a Maoist group, but Christians were falsely blamed for it. The ensuing anti-Christian attacks killed more than 100 people and burned 4,640 houses, 252 churches and 13 educational institutions. Violence also erupted in Kandhamal district during Christmas week of 2007, killing at least four Christians and burning 730 houses and 95 churches.

The area where Nayak lives and works was one of the worst-hit in the anti-Christian attacks that took place after Saraswati’s assassination.

After regaining consciousness, Nayak strained to stand up and felt blood dripping down his cheeks, he said. His bicycle was lying at a distance, its front light broken.

Nayak said he was not sure how long he lay unconscious on the road, but it was 11 p.m. by the time he managed to walk home. He said it was only by God’s grace that he “slowly, slowly reached home.”

“‘I am dying,’ were my words as I entered home and fell unconscious again,” Nayak said.

His wife Mamta Nayak, two of his children, his parents and eight villagers carried the unconscious Nayak on a cot three kilometers before getting him into an auto-rickshaw and on to Raikia Government Hospital at 1 a.m.

A doctor was summoned from his home to attend to Nayak, who required stitches on the right side of his forehead. He sustained injuries to his right knee, face, an area near the ribs and chest, and he still has difficulty chewing food, Nayak said.

“I feel nausea and pain in my head as I move my jaw,” he said.

Feeling weak from blood loss, Nayak received a saline solution intravenously for eight days in the hospital. He said he earns very little and had to sacrifice some of his valuables to pay the medical expenses. The doctor advised him to undergo a head scan, which he has eschewed as he cannot afford it, he said.

Pani told Compass that Nayak has refused to file any complaints with police out of fear of retaliation.

Nayak explained, “The police will not take any action, and we have seen in the past that I will be threatening my life by doing so.”

Report from Compass Direct News

Religious Club Closures in Schools Touch Nerve in Malaysia


KUALA LUMPUR, Malaysia, August 11 (CDN) — More closures of non-Muslim religious clubs in Malaysian schools, including Christian fellowships, have surfaced since the first incident was reported on July 12.

Loh Seng Kok, central committee member of the Malaysian Chinese Association, said at a July 23 press conference that the situation was “getting worse” and that the initial incident at Klang High School was not an “isolated issue.”

Loh based his assessment on complaints received by various religious society representatives. Present with Loh at the press conference were Vice-President of the Young Buddhist Association of Malaysia Loh Yit Phing, President of the Subang Jaya Buddhist Association Chim Siew Choon and Executive Secretary of the Christian Federation of Malaysia Tan Kong Beng.

The Malaysian Insider online news agency reported that Chin Fook Khiang, a parent, disclosed that the Buddhist Society and Christian Fellowship in SMK SS17 in Subang Jaya, Selangor were ordered to stop activities in January 2009 – and that it was the second time the clubs were ordered to close by education authorities since 2005.

The religious clubs were closed even though they had been in operation since before 2000, excluding them from the need for official approval. According to Circular Bill 20/2000, non-Muslim religious clubs formed after education authorities issued the circular in 2000 must obtain their approval before they are allowed. Clubs that existed before the circular was issued do not require approval.

Malaysiakini news agency on July 23 cited an unnamed retired teacher who described the situation as “very serious,” to the extent that some teachers had been transferred because they were active in Christian fellowship activities in their schools.

Loh called for a fairer treatment of non-Muslim associations in the co-curricular activities listed in the co-curriculum management guidelines issued to schools. The guidelines only allow for Islamic religious societies to operate unconditionally without requiring prior approval from the education authorities.

Several political leaders, including veteran opposition leader Lim Kit Siang, have called on authorities to revoke outdated directives and circulars that contravene the Federal Constitution, which guarantees freedom of religion.

 

Public Outcry

Reports of non-Muslim religious club closures first surfaced when The Sun reported on July 12 that three non-Muslim religious student groups, including the Christian Union at Klang High School, were ordered closed by the Selangor education department last month.

Following the report, the Rev. Dr. Thomas Philips, president of the Malaysian Consultative Council for Buddhism, Christianity, Hinduism, Sikhism and Taoism (MCCBCHST), issued a strongly worded statement seeking “immediate confirmation” and “prompt explanation” from authorities.

“Needless to say,” Phillips added, “if indeed there had been such a directive to close non-Muslim religious societies in schools or to not permit the setting up of such societies in schools, the Ministry of Education and the Ministry of National Unity should not be in doubt that MCCBCHST shall protest such a policy with the strongest possible vehemence.”

Following public outcry over the closure, Alimuddin Dom, director-general of education, reportedly said that the directive was a “misunderstanding” by the Selangor Education Department and ordered a reinstatement of the affected religious clubs.

Malaysia’s population is about 60 percent Muslim, 19 percent Buddhist and 9 percent Christian. About 6 percent are Hindu, with 2.6 percent of the population adhering to Confucianism, Taoism and other traditional Chinese religions.

 

Church Attack Trial

Reports of the religious club closures came amid the trial of three men who have been charged with arson in the attack on Metro Tabernacle church’s building earlier this year.

Brothers Raja Muhammad Faizal Raja Ibrahim and Raja Muhammad Idzham Raja Ibrahim, along with their friend Azuwan Shah Ahmad, were charged with committing mischief by torching the church building at 11:50 p.m. on Jan. 7. Since the trial started on July 6, however, the court has acquitted Azuwan due to lack of evidence.

Both brothers deny burning the church building, though they admit to witnessing the incident. They claim they left the scene of the burning to attend a barbeque at a friend’s house. Raja Muhammad Faizal claims he sustained burns from starting a fire at the barbeque, while his brother Raja Muhammad Idzham says he was injured in the course of helping his brother take off his flaming shirt on the occasion.  

The trial is ongoing.

Metro Tabernacle Church was among several churches that came under attack in January following a controversial court ruling that allowed the Herald, a Catholic weekly, to use the word “Allah” in the multilingual publication. The Herald had challenged the ban imposed by the Home Ministry.

The court decision angered some Muslims in the country who claim the term is exclusive to Islam.

Following the high court decision, the Home Ministry filed an appeal in February and won a stay, preventing the weekly from using the word until the case was addressed in the court of appeal. To date there has been no indication when the case will be heard.

On Aug. 1, Home Minister Hishammuddin Hussein was widely reported as saying his predecessor, Syed Hamid Albar, should not have banned the word “Allah” from being used by the Roman Catholic Church, and that the decision will continue to haunt his ministry for a very long time.

Report from Compass Direct News

Buddhist Bhutan Proposes ‘Anti-Conversion’ Law


Already suppressed Christians say bill is designed to control growth.

THIMPHU, Bhutan, July 21 (CDN) — Christians in this Himalayan nation who are still longing to openly practice their faith were disheartened this month when the government proposed the kind of “anti-conversion” law that other nations have used as a pretext for falsely accusing Christians of “coercion.”

The amendment bill would punish “proselytizing” that “uses coercion or other forms of inducement” – vaguely enough worded, Christians fear, that vigilantes could use it to jail them for following the commands of Christ to feed, clothe and otherwise care for the poor.

“Now, under section 463 [of the Penal Code of Bhutan], a defendant shall be guilty of the offense of proselytization if the defendant uses coercion or other forms of inducement to cause the conversion of a person from one religion or faith to another,” reported the government-run Kuensel newspaper on July 9.

“There was always a virtual anti-conversion law in place, but now it is on paper too,” said a senior pastor from Thimphu on condition of anonymity. “Seemingly it is aimed at controlling the growth of Christianity.”

Kuenlay Tshering, a member of Bhutan’s Parliament and the chairperson of its Legislative Council, told Compass that the new section is consonant with Article 7(4) of the Constitution of the Kingdom of Bhutan, which states, “A Bhutanese citizen shall have the right to freedom of thought, conscience and religion. No person shall be compelled to belong to another faith by means of coercion or inducement.”

He said that the National Council had proposed that offenses under the proposal be classified as misdemeanors, punishable by one to less than three years in prison.

Tshering said that the amendment bill “may be passed during the next session of Parliament, after the National Assembly deliberates on it in the winter session.”

Asked if he was aware that similar “anti-conversion” laws in neighboring India had been misused to harass Christians through vague terms of “inducement,” he said he was not.

Authorities usually act on complaints by local residents against Christian workers, so frivolous complaints can lead to their arrest, said another pastor who requested anonymity.

Of the 683,407 people in Bhutan, over 75 percent are Buddhist, mainly from the west and the east. Hindus, mostly ethnic Nepalese from southern Bhutan, are estimated to be around 22 percent of the population.

There are around 6,000 Christians, mostly ethnic Nepalese, but there is neither a church building nor a registered Christian institution. The Bible, however, has been translated into the national language, Dzongkha, as well as into Nepali.

The constitution guarantees freedom of religion, but the government has not officially recognized the presence of Christians, whose practice of faith remains confined to their homes.

The Drukpa Kagyue school of Mahayana Buddhism is the state religion, with Hinduism dominant in the south, according to Bhutan’s official website, which adds, “Some residues of Bon, animism and shamanism still exist in some pockets of the country,” but makes no mention of Christianity.

Still, since Bhutan became a democracy in 2008 after its first-ever elections – following more than 100 years of absolute monarchy – people have increasingly exercised their freedom, including religious choice.

 

‘Why More Religions?’

Home and Culture Minister Lyonpo Minjur Dorji told Compass that Bhutan’s government had “no problems” with Christianity or any other faith.

“But Bhutan is a small country, with a little more than 600,000 people, and a majority of them are Buddhist,” Dorji said. “We have Hindus, also mainly in southern parts. So why do we need more religions?”

Buddhism is closely linked with political and social life in Bhutan. Dorji’s office sits in a gigantic monastery in Thimphu known as Tashichho Dzong. Buddhism unites and brings people together, Dorji said, explaining that the social life of a village revolves around its dzong (monastery).

Dorji said India’s multi-religious society had led to tensions and bloodshed.

“India can survive riots and unrest,” he said, “but Bhutan may not, because it is a small country between two giants [India and China].”

With leaders who have been proud that they have not allowed it to be colonized, Bhutan historically has been keenly concerned about its survival. Bhutan’s people see their distinct culture, rather than the military, as having protected the country’s sovereignty. And it is no coincidence that Dorji’s portfolio includes both internal security and preservation of culture.

The constitution, adopted in July 2008, also requires the state to protect Bhutan’s cultural heritage and declares that Buddhism is the spiritual heritage of Bhutan.

A government official who requested anonymity said that, as Tibet went to China and Sikkim became a state in India, “now which of the two countries will get Bhutan?”

This concern is prevalent among the Bhutanese, he added.

Sikkim, now a state in India’s northeast, was a Buddhist kingdom with indigenous Bhotia and Lepcha people groups as its subjects. But Hindus from Nepal migrated to Sikkim for work and gradually outnumbered the local Buddhists. In 1975, a referendum was held to decide if Sikkim, then India’s protectorate, should become an official state of the country. Since over 75 percent of the people in Sikkim were Nepalese – who knew that democracy would mean majority-rule – they voted for its incorporation
into India.

Bhutan and India’s other smaller neighbors saw it as brazen annexation. And it is believed that Sikkim’s “annexation” made Bhutan wary of the influence of India.

In the 1980s, Bhutan’s king began a one-nation-one-people campaign to protect its sovereignty and cultural integrity, which was discriminatory to the ethnic Nepalese, who protested. Their non-compliance, however, resulted in a harsh crackdown by authorities, leading to the expulsion or voluntary migration of over 100,000 ethnic Nepalese, many of whom were Christians, to the Nepal side of the border in Jhapa in the early 1990s.

“Bhutan did not want to become another Sikkim,” said a local resident, explaining why the government did not tolerate the protests.

Bhutan is also rigorous in implementing its laws related to the use of the national language, the national dress code and the uniform architectural standards throughout the country to strengthen its cultural integrity. Bhutanese men are required to wear the gho, a knee-length robe tied at the waist by a cloth belt, when they go to work or attend a public function. Women have to wear the kira, an ankle-length dress clipped at one shoulder and tied at the waist. Non-compliance can lead to fine
and imprisonment.

 

Brighter Future

One hopeful pastor said he expects the government to officially acknowledge the existence of Christianity in Bhutan in the near future.

“Religious freedom will be good for both Christians and the government,” he said. “If Christians are not officially acknowledged, who will the government go to if it wants to implement an executive decision related to religious communities?”

Explaining the reason for his hope, he recalled an incident in the Punakha area in January, when a house under construction was demolished after rumors that it was used as a church.

“The house owner, a Christian, went to his majesty [King Jigme Khesar Namgyel Wangchuck] and told him he was not constructing a church but would have worship with other believers on Sundays,” the pastor said. “The king allowed him to build the house.”

He also said that a delegation of Christians met with Prime Minister Lyonchen Jigmey Thinley in May 2009, who reassured them that there would be more freedom soon.

Christianity is gradually growing, but through word-of-mouth – testimonies of those who have received healing from sickness – and not public preaching, he said, adding that Christians needed to understand and be patient with the government, “which cannot and should not make changes or give freedom overnight.”

 

SIDEBAR

Christians’ Skulls, Bones Used for Buddhist Ritual

The ambiguity in Bhutan over the status of Christians has brought with it a new difficulty: A national daily recently reported that at least eight graves of Christians had been exhumed and the skulls and thigh bones extracted for a Buddhist ritual.

Although the report marked the first time the practice had made the news, Christian leaders said more than 100 graves have been dug up as the trade in human bones has been going on for more than five years.

A local resident of the Lamperi area, near Thimphu, identified as Namgay, told the Bhutan Observer that he found eight graves in a “secret forest graveyard” that had been exhumed by hunters of craniums and thigh bone.

“We saw skulls without craniums and a hand sticking out of a grave,” he was quoted as saying in the daily on May 27.

A human skull garners between 5,000 ngultrum (US$105) and 10,000 ngultrum (US$211) in Bhutan, with men’s skulls considered more valuable. The skull of a man affected by leprosy is not considered ideal for purification. Rather, such skulls are considered best for rituals to subdue evil spirits.

In a visit to the graveyard, the Bhutan Observer found at least eight graves freshly dug up. “Hand gloves, khaddar [a coarse homespun cotton cloth], a currency note, a wooden cross, and a wooden hammer lay scattered all over,” it reported.

The daily said the graveyard apparently belonged to the Christian community in Thimphu and nearby areas.

“Christians in the country say that there should be an official recognition that there are Christians in the country, and other things like burial rights will naturally follow,” the report noted.

A local pastor told Compass that since Christians did not have a burial ground, they buried their dead in forests.

“More than 100 bodies have been dug up, even though we have changed several locations for burial,” he said. “I wonder how the traders in human bones discover these locations. Where do we go now?”

Some local residents reportedly believe that a Christian grave brings bad luck.

Damcho Wangchu, a resident of Thinleygang area, told the daily that the area surrounding the graveyard was holy. He attributed all misfortune in the area – including storms, the death of three students and of four others – to the Christian cemetery.

“We never experienced such misfortunes in our gewog [cluster of villages] before,” he said.

The daily explained that the tradition of use of human skulls and thigh bones in Buddhist rituals was as old as Tantric Buddhism itself. “Thoepai Dagpa is a generic name for the text that illustrates the use and study of quality of skulls,” it reported.

Tantric Buddhism, widespread in Bhutan, involves rituals as a substitute or alternative for the earlier abstract meditations.

An editorial in the same newspaper noted, “Our hunt for the criminal will probably lead us from the unplanned graveyard to the sacred altar.”

Report from Compass Direct News

Muslims Order Christians to Leave Village in Pakistan


Christians drew wrath by objecting to sexual assaults on girls and women.

KHANEWAL, Pakistan, June 7 (CDN) — The head of a Muslim village last week ordered 250 Christian families to leave their homes in Khanewal district, Punjab Province, local residents said.

Abdul Sattar Khan, head of village No. 123/10R, Katcha Khoh, and other area Muslim residents ordered the expulsions after Christian residents objected too strenuously to sexual assaults by Muslims on Christian girls and women, said a locally elected Christian official, Emmanuel Masih.

Most of the village’s Christian men work in the fields of Muslim land owners, while most of the Christian women and girls work as servants in the homes of Muslim families, said Rasheed Masih, a Christian in the village who added that the impoverished Christians were living in appalling conditions.

The Muslim employers have used their positions of power to routinely sexually assault the Christian women and girls, whose complaints grew so shrill that four Christian men – Emmanuel Masih, Rasheed Masih, his younger brother Shehzad Anjum and Yousaf Masih Khokhar – sternly confronted the Muslims, only to be told that all Christians were to leave the village at once.

“The Muslim villagers came to us with the expulsion order only after Christian women and girls raised a hue and cry when they became totally exasperated because they were sexually attacked or forced to commit adultery by Muslims on a daily basis,” said Khokhar, a Christian political leader.

Khokhar said the unanimous decision to compel the Christians to leave their homes and relocate them was possible because the Christians were completely subject to the Muslims’ power.

“The Muslims had been telling the Christian women and girls that if they denied them sex, they would kick them out of their native village,” Emmanuel Masih added.

Christians created the colony when they began settling in the area in about 1950, said Anjum. Since then the migration of Muslims to the area has left the Christians a minority among the 6,000 residents of the village, said Emmanuel Masih.

“There is no church building or any worship place for Christians, and neither is there any burial place for Christians,” Emmanuel Masih said.

He said that the Rev. Pervez Qaiser of village No. 231, the Rev. Frank Masih of village No. 133 and the Rev. Sharif Masih of village No. 36, Mian Channu, have been visiting the village on Sundays to lead services at the houses of the Christian villagers, who open their homes by turns.

Asked why they didn’t contact local Katcha Khoh police for help, Emmanuel Masih and Khokhar said that filing a complaint against Muslim village head Khan and other Muslims would only result in police registering false charges against them under Pakistan’s notorious “blasphemy” statutes.

“They might arrest us,” Khokhar said, “and the situation would be worse for the Christian villagers who are already living a deplorably pathetic life under the shadow of fear and death, as they [the Muslims] would not be in police lock-up or would be out on bail, due to their riches and influence, very soon.”

 

Couples Charged with ‘Blasphemy’

That very fate befell two Christian couples in Gulshan-e-Iqbal town, Karachi, who had approached police with complaints against Muslims for falsely accusing them of blasphemy.

On May 28, a judge directed Peer Ilahi Bakhsh (PIB) police to file charges of desecrating the Quran against Atiq Joseph and Qaiser William after a mob of armed Islamists went through their home’s garbage looking for pages of the Islamic scripture among clean-up debris (see “Pakistani Islamists Keep Two Newlywed Couples from Home,” May 27).

Additional District & Sessions Judge Karachi East (Sharqi) Judge Sadiq Hussein directed the PIB police station in Gulshan-e-Iqbal to file a case against Joseph and William, newlyweds who along with their wives had shared a rented home and are now in hiding. The judge acted on the application of Muslim Munir Ahmed.

Saleem Khurshid Khokhar, a Christian provincial legislator in Sindh, and Khalid Gill, head of the All Pakistan Minorities Alliance in Punjab, said that police were threatening and harassing relatives and close friends of Joseph and William to reveal their whereabouts.

Islamists armed with pistols and rifles had waited for the two Christian couples to return to their rented home on May 21, seeking to kill them after the couples complained to police that the radical Muslims had falsely accused them of desecrating the Quran.

The blasphemy laws include Section 295-A for injuring religious feelings, 295-B for defiling the Quran and 295-C for blaspheming Muhammad, the prophet of Islam – all of which have often been misused by fanatical Muslims to settle personal scores against Christians.

Maximum punishment for violation of Section 295-A, as well as for Section 295-B (defiling the Quran), is life imprisonment; for violating Section 295-C the maximum punishment is death, though life imprisonment is also possible.

In village 123/10R in Khanewal district, Anjum noted that it is only 22 kilometers (14 miles) from Shanti Nagar, where Muslims launched an attack on Christians in 1997 that burned hundreds of homes and 13 church buildings.

Yousaf Masih added, “Muslim villagers have made the life a hell for Christians at village 123/10R.”

Report from Compass Direct News

Christians in Ethiopian Town Hit by Unexpected Attack


Orthodox church members strike two evangelical worship buildings, beat evangelist unconscious.

NAIROBI, Kenya, April 15 (CDN) — Evangelical Christians in an area of Ethiopia unaccustomed to anti-Christian hostility have come under attack from Ethiopian Orthodox Church (EOC) members threatened by their existence, Christian leaders said.

In Olenkomi, about 65 kilometers (40 miles) west of the Ethiopian capital of Addis Ababa, two church buildings were attacked by an EOC mob in Olenkomi town, Oromia Region, on Jan. 27 – leaving one evangelist unconscious and other Christians fearful of Orthodox hostility. Area Christians fear the assailants will not face justice due to the EOC’s powerful presence and impending elections.

A Mekane Yesus Church building was destroyed in the assault, while a Brethren Church structure suffered damages.

Attacks against evangelicals in the area are rare, but recently Christians have come under immense pressure as they face isolation and verbal threats, church leaders said. Located in the West Shoa Zone of Oromia Region, Olenkomi is a small town where most people there and in surrounding areas belong to the EOC. All officials in government are EOC members, and evangelical Christians encounter difficulties obtaining land for church buildings, church leaders said.

The attack followed an accidental fire from liturgical candles that burned an EOC building. EOC members blamed evangelicals, and in the ensuing assault evangelist Abera Ongeremu was so badly beaten the mob left him for dead. Another three Christians also sustained minor injuries.

Ongeremu was visiting from Neqemite, 260 kilometers (161 miles) away. After the mob stoned the Brethren Church, they next targeted Mekane Yesus Church, where Ongeremu was staying in guest quarters. A member of the mob took a Bible from his guest room and told him to burn it.

“How can I burn the book that showed me life?” the shocked Ongeremu asked.

He said that he told the mob that they could do anything they wanted, but he was not going to burn the Holy Bible. The attackers tied his hands and legs together and threw him back into the room, sprinkling diesel on the walls and roof and locking him in before setting it on fire, he said.

“I thought it was my last,” Ongeremu said. “I now understand nothing will happen to you without the will of God. That was not the day God allowed for me to die.”

Some of the assailants argued that Ongeremu should not die by burning, but by beating. Two of them dragged him out of the room and continuously beat him, covering his face in blood. He sustained wounds on his skull and right arm.

“After repeated beatings I lost consciousness,” he said. “I didn’t know how and when they left me. I only recall they argued about how to kill me.”

Premeditated?

Federal police were summoned from Ambo – the nearest town some 50 kilometers (31 miles) away – to disperse the mob, but too late to avert the injuries and damages after their rugged journey of nearly three hours.

Prior to the attacks, according to church leaders, there was no substantial build-up of tension between the two groups, though EOC priests had expressed anger about the expansion of evangelical churches and had questioned why teachers from evangelical backgrounds were prevalent in the high school in Olenkomi.

Most of the teachers at Olenkomi Secondary High School are evangelical Christians, according to church leaders, who said this circumstance was solely coincidental. Although teachers of evangelical faith are prevalent in the school, they are forbidden by law to promote their faith in class.

The EOC members had been constructing a building for a church in Olenkomi, but because of funding shortfalls they revised the plan and built a temporary structure. Evangelical church leaders said EOC priests had seized the land without formal process, but sources said the EOC’s strong presence in the area kept evangelical church officials from protesting brazen construction efforts.

The EOC’s small structure was being used for liturgical purposes.

“The shelter-like house has faced fire disaster in various incidents,” said a church leader in Olenkomi. “The materials used to build it, and the curtains they hung on walls exposed the shelter to several fire incidents. The [candle and lantern] lights the priests used for liturgy were causing problems. We heard that a number of times the fire had lit curtains, and the priests stopped before it spread.”

Such a fire broke out on the day of the attack, this time out-pacing the frantic efforts of the priests. The fire consumed curtains inside the house and spread to roofs and walls. To douse it the priests went to a nearby government-owned water tank operated by an evangelical woman. She granted them water, and the structure did not burn entirely.

When they later returned to wash, however, they put their hands inside the tank and sullied the public water source. When the operator objected, the EOC members  spoke derogatorily of her as a “Pente” and began to spread the rumor that she was responsible for the burnt structure, church leaders said.

EOC members quickly formed into groups of various sizes, sources said, and rolled into town chanting, “This is the day to destroy Pentecostals and their churches!” They first went to the Brethren Church, located by the side of a highway that stretches through Olenkomi to western Ethiopia.

“When we first heard stones falling on the roof, we thought the wind was tearing up iron sheets,” said one evangelist. “We also heard a loud noise from outside. It was around 12:30 p.m. I opened the main door to check what was happening. The whole compound was filled by men and women who carried stones and sticks. It was a very scary sight.”

They were stoning the church building, forcing the praying believers to escape through a back door. The assailants continued breaking doors and windows, thinking worshippers were trapped inside.

Local police arrived, the evangelist said, but they failed to disperse the violent mob.

“Despite firing into the air, the officers didn’t do anything serious to stop the mob,” he said. “They later said it is beyond their capacity and would call Federal Police from Ambo town. The anti-riot police arrived two and half hours later, practically after the mob effectively carried out all the destruction.”

Of the attack on Mekane Yesus Church, one church leader said the mob broke in and set fire on everything they found.

“They gathered benches, office chairs and tables, documents, musical instruments, public address system, choir uniforms and other materials and set them on fire,” he said. “They also lit fire to the church building, which reduced it to ashes.”

The mob was not finished. They proceeded to the high school, where they attacked Christian teachers as students rushed to defend them. Church leaders said the targeting of the school was evidence that the attack had been planned before with well-considered aims.

With Ethiopia scheduled to hold parliamentary elections on May 23, government officials don’t want to upset voters by punishing those behind the attacks, church leaders said. It is likely that officials would pressure church leaders from both camps to settle for the sake of stability, but Christians fear that in doing so their complaints will be overlooked.

Some suspects have been identified, but church leaders don’t expect they will be punished.

“It is like hitting a fire ball,” said a church leader from Brethren Church. “When you hit the fire, it would round back to you. It can even burn you. You may also distribute the fire to new places.”

In spite of the violence, evangelical Christians have engaged in “fervent witnessing ministry and prayer,” he said.

“It awakens us to think, pray and unite,” he said. “There is no good in persecution. But God turned it around for the good of us. The persecution was intended to destroy our commitment, but it rather built our faith.”

As election day draws closer, said the leader, EOC priests could easily motivate followers to attack.

“That would be bad times for believers,” he said. “Let’s pray for people in Olenkomi to know the will of God and repent from evil from which they assume to serve God.”

Report from Compass Direct News 

Christians Face 1,000 Attacks in 500 Days in Karnataka, India


Investigation concludes Hindu nationalist state government is responsible.

NEW DELHI, March 22 (CDN) — Christians in Karnataka state are under an unprecedented wave of Christian persecution, having faced more than 1,000 attacks in 500 days, according to an independent investigation by a former judge of the Karnataka High Court.

The spate began on Sept. 14, 2008, when at least 12 churches were attacked in one day in Karnataka’s Mangalore city, in Dakshina Kannada district, said Justice Michael Saldanha, former judge of the Karnataka High Court.

“On Jan. 26 – the day we celebrated India’s Republic Day – Karnataka’s 1,000th attack took place in Mysore city,” Saldanha told Compass, saying the figure was based on reports from faith-based organizations.

Saldanha conducted the People’s Tribunal Enquiry into the attacks on Christians in Karnataka on behalf of the People’s Union for Civil Liberties’ Dakshina Kannada district chapter, the Catholic Association of South Kanara (another name for Dakshina Kannada) and the Karnataka Chapter of Transparency International.

“Attacks are taking place every day,” said Saldanha, chairperson of the Karnataka Chapter of Transparency International.

The latest attack took place on Wednesday (March 17), when a mob of around 150 people led by the Hindu extremist Vishwa Hindu Parishad (World Hindu Council or VHP) and its youth wing, Bajrang Dal, stormed the funeral of a 50-year-old Christian identified only as Isaac, reported the Karnataka-based Global Council of Indian Christians (GCIC).

As Pastor Sunder Raj of St. Thomas Church in Gijahalli, near Arsikere in Hassan district, was about to begin the funeral service, the mob pulled the coffin apart and desecrated the cross the relatives of the deceased were carrying. They threw the body into a tractor and dumped it outside, saying his burial would have contaminated Indian soil and his body should be buried in Rome or the United States, added the GCIC.

With police intervention, the funeral took place later the same day.

Blaming the state government for the attacks, Saldanha said the ruling Hindu nationalist Bharatiya Janata Party (BJP) had “outdone Orissa.”

Karnataka Home Minister V.S. Acharya denied the results of the inquiry.

“The allegation of Karnataka having faced 1,000 attacks is absolutely false,” Acharya told Compass. “There is liberty in the state. Sections of the media are trying to hype it, and such claims are politically motivated. Karnataka is the most peaceful state in India, and the people are law-abiding.”

The wave of persecution in Karnataka began as fallout of the anti-Christian mayhem in eastern Orissa state, where Maoists killed a VHP leader on Aug. 23, 2008, with Hindu extremists wrongly accusing Christians. The attacks in Orissa’s Kandhamal district, the epicenter of the bloodbath, killed more than 100 people and burned 4,640 houses, 252 churches and 13 educational institutions.

Violent attacks have stopped in Orissa, but Karnataka continues to burn.

In addition to the attacks, numerous Christians also have faced false charges of fraudulent or forced conversions throughout Karnataka.

“I have been to many police stations where complaints of [forced] conversions have been lodged against Christians, and when I asked the police why they were acting on frivolous complaints, most of them told me that they had orders from above,” he said.

In his report, he notes that Christians “are dragged to the police station under false allegations, immediately locked up, beaten up and denied bail by the lower judiciary, which functions as the loyal partner of the police department and refuses bail on the grounds that ‘the police have objected.’”

The report says 468 Christian workers in rural areas had been targeted with such actions since September 2008.

“Numerous others have been threatened and beaten up,” the report states. “The police are totally out of control, with the lower judiciary having abdicated its constitutional obligation of safeguarding the citizens’ rights particularly from a tyrannical state machinery, while the state government proclaims that everything is peaceful.”

Chief Minister Bookanakere Siddalingappa Yeddyurappa and Home Minister Acharya are from the Rashtriya Swayamsevak Sangh (Hindu nationalist conglomerate or the RSS), believed to be the parent organization of the BJP, Saldanha pointed out.

He also said that although the attacks on Christians had turned public sentiment against the BJP in Karnataka, the party seemed to care little as both opposition parties, the Congress Party and the regional Janata Dal-Secular (JD-S) party, were “in shambles” in the state.

In May 2009 the BJP lost general (national) elections, and since then sections of the party are in desperation, he said, adding, “Perhaps this is one of the reasons why attacks continue to happen in Karnataka.”

Saldanha said the state government was controlling media coverage of the attacks by “monetary appeasement.”

“The citizens are told that the situation is happy and under control, principally because the greater part of the media is being fed or appeased with massive publicity advertisements which have cost the state exchequer over 400 million rupees [US$8.8 million], most of the money clandestinely billed to the various Government Corporations and Public bodies,” Saldanha states in the introduction to his yet unpublished report.

The BJP came to sole power in Karnataka in May 2008. Prior to that, it ruled in alliance with the JD-S party for 20 months.

There are a little more than 1 million Christians in Karnataka, where the total population is over 52 million.

Report from Compass Direct News